MCPServerStatus
Back to Checker

Cancellation & Refund Policy

Last updated: October 26, 2026

This policy applies to paid subscriptions to MCPServerStatus (https://mcpserverstatus.com), a service operated by S Abdullah Prem, India. It forms part of our Terms of Service and is governed by the laws of India, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. Nothing in this policy limits any right you have under applicable law.

1. What you pay for

  • Free: no charge, up to 3 monitors.
  • Pro: US$9 per month or US$90 per year.
  • Team: US$29 per month or US$290 per year.

Subscriptions are billed in advance and renew automatically at the end of each monthly or yearly period until cancelled. Applicable taxes (such as GST) may be added at checkout. The public status directory, badges and the free MCP Server Status WordPress plugin are free and involve no payment. We deliver a digital service only; nothing is shipped.

2. Cancellation

  • You can cancel at any time from the billing section of your dashboard, or by emailing support@mcpserverstatus.com from your account email.
  • Cancellation stops future renewals. You keep paid features until the end of the period you already paid for, then your account moves to the Free plan.
  • On the Free plan, monitors above the Free limit stop being checked and history older than the Free retention period (7 days) is no longer shown. Your account is not deleted unless you ask.
  • We do not charge a cancellation fee.
  • We may cancel a subscription for breach of the Terms of Service. If we cancel without such a breach, we refund the unused part of the current period on a pro-rata basis.

3. Refunds

  • First payment: if you are not satisfied, you can request a full refund within 7 days of your first payment for a new paid subscription.
  • Duplicate or wrong charges: charges made in error, duplicate charges, or charges after a cancellation that we failed to process are refunded in full.
  • Service failure: if a paid feature was unavailable for a significant part of a billing period because of a fault on our side, we will refund or credit the affected portion.
  • Renewals: outside the cases above, renewal payments and partly used periods are not refunded. Cancel before the renewal date to avoid the next charge.

4. How to request a refund

Email support@mcpserverstatus.com from your account email with the date and amount of the charge and the reason for the request. We reply within 2 business days. If the refund is approved, we initiate it within 7 days to the original payment method. Banks and card networks usually take a further 5 to 10 business days to show it on your statement.

5. Payment processors

Payments are processed by third-party payment providers (Lemon Squeezy and, where enabled, Stripe). Refunds are issued through the same provider and payment method used for the purchase. We never see or store your full card details.

6. Contact and complaints

S Abdullah Prem, No 44/39, 2nd Street, V.O.C Nagar, Pulianthope, Chennai - 600012, Tamil Nadu, India. Phone: +91 72991 15124. Email: support@mcpserverstatus.com. See also our Contact & Support page. If you are not satisfied with our response, you may approach the consumer forums established under the Consumer Protection Act, 2019.