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Contact & Support
Last updated: October 26, 2026
Need help with your account, a monitor, an alert, a badge, the WordPress plugin or a payment? Reach us using the details below. We reply within 2 business days, usually sooner.
Business details
- Operated by
- S Abdullah Prem (Individual (sole proprietor)), India
- Registered address
- No 44/39, 2nd Street, V.O.C Nagar, Pulianthope, Chennai - 600012, Tamil Nadu, India
- Phone (India)
- +91 72991 15124
- Support email
- support@mcpserverstatus.com
- Support hours
- Monday to Friday, 10:00 to 18:00 IST (excluding public holidays)
- Website
- https://mcpserverstatus.com
What to include
- The email address you use to sign in to MCPServerStatus.
- The monitor name or server URL the question is about, if any.
- For billing questions: the date and amount of the charge, or the order or invoice number from your receipt.
- Never send passwords, API keys or the values of private auth headers.
Billing, cancellations and refunds
You can cancel a paid plan at any time from your dashboard. See our Cancellation & Refund Policy for how refunds work, or email us to request one.
Grievance officer
In line with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, complaints about content or the handling of your personal data can be sent to the grievance officer: S Abdullah Prem, at the email or address above. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.